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Frequently Asked Questions

Questions We'd Ask If We Were You

Everything you need to know about FaithSuite. Can't find your answer? Talk to a real human.

Connection & Engagement

We hear this from almost every pastor we talk to. You pour your heart out on Sunday, and then... crickets until next week. FaithSuite changes that by giving your congregation a reason to connect daily. Prayer requests that get real-time "I'm praying" responses. Updates from the mission trip happening right now. A member sharing how last week's sermon helped them through a tough conversation at work. Suddenly, faith isn't a Sunday-only thing. It's a living, breathing community that fits in their pocket.

This one hurts, we know. They filled out the visitor card. You followed up. And then... gone. Here's the problem: a single email or phone call can't compete with the noise of their week. But an invitation to join a community where they can see real people praying, sharing, and growing? That's different. New visitors who join your FaithSuite community within the first week are 4x more likely to return. Because now they have a reason to come back. They already know people.

You don't beat social media by fighting it. You beat it by replacing it with something better. FaithSuite feels like Instagram, but the content is your community. Your youth can scroll a feed, react to posts, chat with friends, and join groups, but instead of influencers selling them emptiness, they're seeing Sarah's prayer request, Pastor Mike's devotional, and the youth group planning next week's hangout. Same dopamine hit. Completely different direction.

Because most church apps are built for announcements, not relationships. They're digital bulletin boards. No one opens a bulletin board on Tuesday. FaithSuite is different because the content comes from your people, not your staff. When Maria posts a prayer request and 12 people respond "I'm praying," she's coming back to check. When the men's group is planning a fishing trip in the chat, guys are checking daily. The app becomes valuable because their friends are there, not because you're pushing content at them.

Generosity That Feels Right

You became a pastor to shepherd souls, not to be a professional fundraiser. We get it. FaithSuite flips the script entirely. Instead of asking people to give, you're inviting them to participate. The youth group sells handmade bracelets to fund their mission trip. A member donates because they just watched a video update from the family the church helped last month. Giving becomes visible, social, and meaningful. People give because they want to, not because you guilted them into it. Your job goes back to what it should be: ministry.

Yes—that's exactly why we built the Generosity Hub. Instead of constant "donate now" appeals, your members can buy meaningful items (devotionals, mission crafts, merchandise) with proceeds supporting your ministry. It's generosity that feels like shopping, not obligation. Plus, visible giving creates social momentum—people give when they see others giving.

Setup & Migration

48 hours from "yes" to launch-ready. You give us your church name, logo, and colors—we handle everything else. No IT team required. No weekend lost to configuration. We even give you Sunday announcement scripts and email templates to invite your congregation.

Yes, you can. Facebook and Instagram both allow you to export your posts, images, and videos. Once you have that export, our import tool makes it simple to bring everything into your FaithSuite platform. Your years of content, all those memories and moments, they don't have to stay locked inside Meta's servers. Bring them home to a platform you actually own.

This is the best part—your platform doesn't need you to create content. The content comes from your flock. You're not writing blog posts. You're just enabling real people to share their real stories. It basically runs itself.

Simple, Honest Pricing

No catch. We believe if our platform doesn't help you raise more, we don't deserve to be paid. So we charge nothing upfront. Nothing monthly. We only take a small percentage (1.95% + processing) when donations actually come in. If you raise $0, you pay $0. Our success is tied directly to yours.

None. No setup fees. No monthly fees. No per-member fees. No contract. No cancellation penalties. The only costs are when money flows: 1.95% on donations and marketplace sales, plus standard payment processing.

No contract. Leave anytime. Export all your data with one click. We don't believe in trapping churches—we believe in earning your trust every single day. If we're not serving you well, you should be free to go.

What Can FaithSuite Do?

Most churches consolidate 5-7 tools: Pushpay or Tithe.ly (giving), Mailchimp (email), Facebook Groups (community), WhatsApp (messaging), Logos or YouVersion (Bible study), Shopify (merchandise), and Planning Center (operations). FaithSuite brings all of this into one platform—one login, one dashboard, one place your congregation actually visits daily.

No—and that's intentional. Our AI Sermon Prep tool is a research companion, not a ghostwriter. It helps you explore cross-references, historical context, and thematic connections. It assists discovery—it never replaces your voice, wisdom, or calling. Your sermons remain yours.

Keeping Your Data Safe

Here's the truth nobody at Facebook will tell you: their algorithm doesn't work for you. It works for advertisers. Facebook profiles every user, tracking what they click, what they linger on, what makes them stay longer. And it's usually family photos, funny videos, and friend drama. Not your church announcements. Why? Because the longer they scroll, the more ads Facebook can show them, and the more they can charge advertisers. Your heartfelt post about next week's community dinner? It's competing against baby photos and cat videos. And it's losing. On FaithSuite, there's no algorithm deciding who sees what. When you post, your people see it. Every time. Because it's your platform, not Mark Zuckerberg's.

Bank-level security. We're PCI compliant for payments, GDPR ready for data protection, and use 256-bit encryption for all data transmission. Your member information is never sold, shared, or used for advertising. We treat your data like it's sacred—because to your congregation, it is.

You do. Always. Your member data, giving history, prayer requests, group conversations—it's all yours. Export everything anytime with one click. We're stewards of your data, not owners. If you leave, your data leaves with you.

Absolutely. Every prayer request has privacy controls: share with everyone, share with specific groups, share with leadership only, or keep private (just for personal tracking). Members always control their own vulnerability level. Sensitive requests stay protected.

Every Size & Tradition

Especially for you. Small churches often feel the scattered-flock problem most acutely—you don't have staff to manage multiple platforms. FaithSuite is one tool that does everything. And since there are no monthly fees, you only pay when giving actually happens. Perfect for churches watching every dollar.

Yes. Our infrastructure is built for mega-churches. Advanced admin controls, multi-campus support, role-based permissions, detailed analytics dashboards, and dedicated account management for large congregations. The platform grows with you—whether you're 50 or 50,000.

Yes. FaithSuite is built for any faith tradition—churches, mosques, synagogues, gurdwaras, temples. Your sacred language. Your rhythms. Your identity. We customize terminology, features, and flows to match your tradition. We serve the mission, not the denomination.

Still Have Questions?

We'd love to hear from you

Schedule a call and we'll answer everything—no pressure, no pitch.